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QUICK OVERVIEW

  1. We offer a limited warranty that our products will function, under normal use, for one (1) year from the original date of purchase.
  2. We offer a money back guarantee, in case Bmmpr is not the right product for you, for thirty (30) days from the date of shipment.
  3. For more details, please see below:

LIMITED WARRANTY

  1. This is a Limited Warranty ("Warranty") which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Warranty may not apply to you. Please keep your dated sales receipt; it is required for all Warranty requests.

WARRANTY PERIOD & WARRANTY COVERAGE

  1. For a period of one (1) calendar year from the date of purchase of your Bmmpr product, Bmmpr Inc. ("Bmmpr") will, at its sole option, repair or replace any Bmmpr products that malfunction due to defective parts or workmanship at no shipping cost to you if located within the US. For international Warranty matters, customers will cover return shipping costs; if the issue causing the Warranty request can not be resolved within seven (7) calendar days and if the issue causing the Warranty request is logged within the Warranty Period. This Warranty is not transferable and applies only to the original consumer purchaser. Bmmpr may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Bmmpr may, in its sole discretion, replace such product with a similar product of similar function.

WHAT THE WARRANTY DOES NOT COVER

  1. Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this Warranty. Damage from unauthorized service or modification of the product or of any furnished component will void this Warranty in its entirety. This Warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this Warranty does not cover any losses, injuries to persons, loss of property or general damages. This Warranty, and community support services do not apply to any products purchased from third party sellers on eBay and other online marketplaces. We strongly suggest that you do not buy Bmmpr products from any unauthorized sellers, as such products may be used, defective, counterfeit or may not be designed for use in your country. This Warranty covers only Bmmpr products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Bmmpr's maximum liability under this Warranty is limited to the original purchase price of the Bmmpr product in question less original shipping costs. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF BMMPR INC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
  2. REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF BMMPR INC FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
  3. This Warranty gives you specific rights. You may have additional rights under applicable law, and this Warranty does not affect such rights.

GUARANTEE

  1. This is a "Guarantee" which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Guarantee may not apply to you. Please keep your dated sales receipt; it is required for all return requests.

GUARANTEE PERIOD & GUARANTEE COVERAGE

  1. For a period of thirty (30) calendar days from the date of shipment of your Bmmpr product, Bmmpr will accept a Return at no shipping cost to you if located within the US, and issue a refund of the original purchase price of the Bmmpr products in question less original shipping costs (if paid by customer). For international returns, customers will cover return shipping costs. This Guarantee is not transferable and applies only to the original consumer purchaser.

WHAT THE GUARANTEE DOES NOT COVER

  1. Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this Guarantee. Damage from unauthorized service or modification of the product or of any furnished component will void this Guarantee in its entirety. This Guarantee does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this Guarantee does not cover any losses, injuries to persons, loss of property or general damages. This Guarantee, and community support services do not apply to any products purchased from third party sellers on eBay and other online marketplaces. We strongly suggest that you do not buy Bmmpr products from any unauthorized sellers, as such products may be used, defective, counterfeit or may not be designed for use in your country. This Guarantee covers only Bmmpr products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Bmmpr's maximum liability under this Guarantee is limited to the original purchase price of the Bmmpr product in question less original shipping costs. THIS GUARANTEE IS EXPRESSLY IN LIEU OF ALL OTHER GUARANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY GUARANTEE, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF BMMPR INC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS GUARANTEE AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED GUARANTEE LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
  2. REFUND FOR THE ORIGINAL PURCHASE PRICE OF THE BMMPR PRODUCT IN QUESTION LESS ORIGINAL SHIPPING COSTS (IF PAID BY CUSTOMER), SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF BMMPR INC FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
  3. This Guarantee gives you specific rights. You may have additional rights under applicable law, and this Guarantee does not affect such rights.

WARRANTY PROCESS

  1. Within the Bmmpr mobile application, log a support ticket identifying your issue for requesting a Warranty RMA.
  2. If the date of your support ticket is within the Warranty Period listed above, and the support issue cannot be resolved within three (3) calendar days, a return label will be generated for you and sent to your Bmmpr email account.
    1. When returning your Bmmpr, be sure to include any and all original packaging, instructions, and any other included materials. Failure to do so may incur additional costs for refurbishment.
    2. When returning your Bmmpr, product must be mailed within fourteen (14) calendar days from receipt of return label. Failure to do so may cancel your return authorization.
  3. Due to COVID-19, once the shipment has been received a quarantine period of no less than seven (7) calendar days will go into effect from the date we receive your product.
  4. The product will be inspected for any visual or functional damages. A repair or replacement will occur and the product will be returned to the original sender.

RETURN PROCESS

  1. Within the Bmmpr mobile application, log a support ticket explaining your issue for requesting a Return and your original order number.
  2. A return label will be generated for you and sent to your Bmmpr email account.
    1. When returning your Bmmpr, be sure to include any and all original packaging, instructions, and any other included materials. Failure to do so may deduct funds from your return for refurbishment.
  3. Due to COVID-19, once the shipment has been received a quarantine period of no less than seven (7) calendar days will go into effect from the date we receive your product.
  4. The product will be inspected for any visual or functional damages. A refund will be issued to your original form of payment within three (3) business days.

SHIPPING & HANDLING

  1. While we try to ship same day, our products are shipped within two to three (2-3) business days using USPS from our Headquarters in Southern California; located at 710 13th Street #208, San Diego CA 92101 USA.

HOURS OF OPERATION

  1. You can reach us via phone at +1 (833) GO-BMMPR (US), Monday through Friday from 11AM to 7PM PDT (UTC/GMT -8 hours), excluding all Federal Holidays.
  2. Occasionally our phone lines are busy, please leave a message otherwise and we'll get back to you within 1 business day. For quicker response, please log a support ticket within the Bmmpr mobile application, or email help@bmmpr.com.